Shipping policy



Thank you for choosing Velvet Pawly! We are dedicated to providing premium products for your beloved pets. Below you will find our comprehensive shipping guidelines, designed to ensure a smooth and transparent delivery experience.

1. Order Processing Time

All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email. You will receive another notification when your order has officially shipped.

2. Shipping Estimates & Delivery Timelines

We work closely with global manufacturers and distribution partners to offer competitive shipping rates and premium fulfillment routes. Our estimated delivery transit windows are outlined below:

  • Estimated Delivey Time : 7 - 15 Business Days

  • Maximum Delivery Time : 25 Business Days

Note: Total delivery time = Processing time (1-3 days) + Shipping transit time. These timelines are estimates and can vary based on customs clearance speeds or regional postal efficiency.