Shipping policy
Thank you for choosing Velvet Pawly! We are dedicated to providing premium products for your beloved pets. Below you will find our comprehensive shipping guidelines, designed to ensure a smooth and transparent delivery experience.
1. Order Processing Time
All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and major holidays) after receiving your order confirmation email. You will receive another notification when your order has officially shipped.
2. Shipping Estimates & Delivery Timelines
We work closely with global manufacturers and distribution partners to offer competitive shipping rates and premium fulfillment routes. Our estimated delivery transit windows are outlined below:
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Estimated Delivey Time : 7 - 15 Business Days
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Maximum Delivery Time : 25 Business Days
Note: Total delivery time = Processing time (1-3 days) + Shipping transit time. These timelines are estimates and can vary based on customs clearance speeds or regional postal efficiency.